This comprehensive tool provides an assessment of social skills in the following areas:
- Body Language – eye contact; facial expressions; gestures; distance; touch; fidgeting; posture and personal appearance.
- The Way We Talk – Volume; Rate; Clarity; Intonation; Fluency.
- Conversation – Listening; Starting a conversation; Taking turns; Asking questions; Answering questions; Being relevant; Repairing; Ending a conversation.
- Assertiveness – Expressing feelings; Standing up for yourself; Making suggestions; Refusing; Disagreeing; Complaining, Apologising; Requesting explanations.
The assessment tool provides a visual summary of a person’s non-verbal, verbal and assertiveness skills and provides an excellent start-point for planning appropriate intervention.
Contents: CD plus booklet